Sonetel

Sonetel (An customer communication )

Platform

Web / Mobile

Technologies

React Native, JIRA, App Centre, React Navigation, Mobx, WebRTC

About

The Sonetel app is a communication platform that provides businesses with virtual phone numbers and other communication tools to enable them to connect with customers, clients, and colleagues around the world. The app allows businesses to get virtual phone numbers in over 100 countries and use them to make and receive calls, send and receive SMS, and use other messaging platforms like WhatsApp and Facebook Messenger. It also includes features such as call forwarding, voicemail, call recording, and real-time call analytics.

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Obstacles - Achievements

The development of the Sonetel app was no easy feat, and the team at Codesymphony faced many challenges along the way. One of the biggest challenges we have faced was ensuring that the app could seamlessly handle virtual phone numbers from over 100 countries.
Worked with multiple telecom providers to integrate their APIs into the app for users to get virtual phone numbers and make/receive calls from anywhere in the world
Ensured app reliability to handle high volumes of calls and messages without downtime
Integrated popular messaging platforms like WhatsApp and Facebook Messenger, requiring API integration and support for different messaging formats
Developed features such as call recording, voicemail, and call analytics, requiring extensive testing and integration with third-party services.
Despite these challenges, the team at Codesymphony persevered and delivered a robust and user-friendly communication app that has been well-received by businesses around the world. The app's features have made it easy for businesses to connect with customers and colleagues from around the world, and its reliability has ensured that businesses can operate seamlessly without any communication issues.
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Features of the Sonetel app

Virtual phone numbers in over 100 countries
Making and receiving calls using the app
Sending and receiving SMS and other messaging platforms
Call forwarding and voicemail
Call recording and real-time call analytics
User-friendly interface
Overall, the Sonetel app is a useful tool for businesses that want to expand their reach and connect with customers, clients, and colleagues in multiple countries. It provides businesses with a cost-effective way to manage their communication activities from a single platform, making it a convenient and practical solution for small and medium-sized businesses.